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Maximizing Call Center Performance: 136 Innovative Ideas for Increasing Productivity and Customer Satisfaction Madeline Bodin 1. izdevums
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Maximizing Call Center Performance: 136 Innovative Ideas for Increasing Productivity and Customer Satisfaction
Madeline Bodin
This text gives examples of how companies can leverage call centre technology to serve their unique needs, and how at the same time they can create a positive experience for customers. Solutions from leading call centres are provided for the problems behind basic call centre functions.
137 pages
| Mediji | Grāmatas Hardcover Book (Grāmata ar cieto muguriņu un vāku) |
| Izlaists | 2017. gada 27. jūlijs |
| ISBN13 | 9781138412347 |
| Izdevēji | Taylor & Francis Ltd |
| Lapas | 137 |
| Izmēri | 150 × 220 × 20 mm · 430 g |
| Valoda | Angļu |
