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The Experience: The 5 Principles of Disney Service and Relationship Excellence Bruce Loeffler
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The Experience: The 5 Principles of Disney Service and Relationship Excellence
Bruce Loeffler
Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company.
304 pages
| Mediji | Grāmatas Hardcover Book (Grāmata ar cieto muguriņu un vāku) |
| Izlaists | 2015. gada 20. aprīlis |
| ISBN13 | 9781119028659 |
| Izdevēji | John Wiley & Sons Inc |
| Lapas | 304 |
| Izmēri | 164 × 238 × 28 mm · 506 g |
