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Service Science: The Foundations of Service Engineering and Management Robin G. Qiu 1. izdevums
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Service Science: The Foundations of Service Engineering and Management
Robin G. Qiu
Presents a practical approach to the service systems lifecycle framework, which aids in understanding and capturing market trends; analyzing the design and engineering of service products and delivery networks; executing service operations; and controlling and managing the service lifecycles for competitive advantage.
336 pages
| Mediji | Grāmatas Hardcover Book (Grāmata ar cieto muguriņu un vāku) |
| Izlaists | 2014. gada 18. jūlijs |
| ISBN13 | 9781118108239 |
| Izdevēji | John Wiley & Sons Inc |
| Lapas | 336 |
| Izmēri | 239 × 164 × 26 mm · 680 g |
| Valoda | Angļu |
