Dillon Knight Kalkhurst

What the Hell Are They Thinking? Dillon Knight Kalkhurst

We are living longer and retiring later, which means up to five generations of employees, volunteers, and family members have to learn how to communicate effectively and work together. Many Gen X and Baby Boomers (those 53 and older) struggle to understand Millennials and Gen Z. With Millennials and Gen Z representing the majority of the population, over 150 million strong and growing every day, older generations are forced to communicate and engage with their younger cohorts every day. Millennials are the largest generation in the workforce. As a Boomer, the majority of your daily business and family life requires communicating and engaging younger generations. We are talking about financial planners, doctors, bartenders, servers, cashiers, car salespeople, your kids, grandkids, and even their teachers. Baby Boomers and Gen X'ers ask WHY? Why are they always on their phones? Why can't they just call me? Why can't I get a human on the phone? Why do they talk so fast? Why do they think they are so entitled? Why are they so lazy? Why don't they want to join our church or service club? Why are they so DIFFICULT? WHAT THE HELL ARE THEY THINKING? looks at each of the five generations active in today's economy and starts with an exercise in "self-awareness." Before you can understand What the Hell They Are Thinking, you have to understand why you think the way you do. Once you become aware of your own generational preferences and values, you can then seek to understand your international cohorts. You can train yourself to ask, are they DIFFICULT, or are they just DIFFERENT? The book takes a deep dive into each generation and then discusses how younger generations are disrupting and changing everything, specifically Media & Entertainment, Parenting, Education, Food & Beverage, Real Estate, Transportation, Pet Care, Volunteering and Philanthropy. In a multigenerational society, everyone needs to embrace each generation's strengths and explore how we can help grow each other's weaknesses. This book is a must for every age. About the Author: Dillon Kalkhurst is an authority on the five different generations active in today's families, communities, schools, and the economy. Dillon is a Gen X-Boomer "Cusper" with more than 25 years experience helping Fortune 500 companies, school districts, and national nonprofit organizations maximize the strengths of their "age diverse" members, volunteers, employees, and customers.