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Quality Service Management: A Guide to Improving Business Processes John Maleyeff
Quality Service Management: A Guide to Improving Business Processes
John Maleyeff
Providing clear guidance for anyone servicing internal or external customers, this book offers a framework for analyzing and managing quality using a comprehensive closed-loop approach. It details basic statistical techniques and packages the framework, procedures, and methods into a management construct.
248 pages, 53 Line drawings, black and white; 10 Tables, black and white; 53 Illustrations, black an
| Mediji | Grāmatas Hardcover Book (Grāmata ar cieto muguriņu un vāku) |
| Izlaists | 2022. gada 6. maijs |
| ISBN13 | 9781032057545 |
| Izdevēji | Taylor & Francis Ltd |
| Lapas | 202 |
| Izmēri | 150 × 220 × 20 mm · 435 g |
| Valoda | Angļu |