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Operations Management for Service Industries: Competing in the Service Era Glenn Bassett
Operations Management for Service Industries: Competing in the Service Era
Glenn Bassett
This book outlines an operations vision based on proven principles of management and organization science that can guide the way into an emerging service era. Glenn Bassett looks at a variety of service industries from the perspective of cost and quality management.
278 pages, black & white illustrations
| Mediji | Grāmatas Hardcover Book (Grāmata ar cieto muguriņu un vāku) |
| Izlaists | 1992. gada 18. novembris |
| ISBN13 | 9780899307466 |
| Izdevēji | Bloomsbury Publishing Plc |
| Lapas | 272 |
| Izmēri | 156 × 234 × 17 mm · 566 g |
| Valoda | Angļu |
Ziemassvētku dāvanas var atgriezt līdz 31. janvārim