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Evaluating Reference Services: A Practical Guide Jo Bell Whitlatch
Evaluating Reference Services: A Practical Guide
Jo Bell Whitlatch
For many users, library ""means"" reference. To make sure these library customers are satisfied with what the modern library has to offer, one of the leading reference researchers has outlined practical methods for evaluating reference services.
192 pages, Illustrations
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2000 |
| ISBN13 | 9780838907870 |
| Izdevēji | American Library Association |
| Lapas | 192 |
| Izmēri | 228 × 152 × 12 mm · 322 g |
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