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The Quality Promise
Wollschlaeger
Showing how each person can influence the quality of working relationships as well as the quality of the product or service provided, this volume examines the three key interfaces which everyone has on the job a craftsperson performing a process or service, an entrepreneur interacting with customers
216 pages, Illustrations
| Mediji | Grāmatas Hardcover Book (Grāmata ar cieto muguriņu un vāku) |
| Izlaists | 1990. gada 28. novembris |
| ISBN13 | 9780824783891 |
| Izdevēji | Taylor and Francis |
| Lapas | 216 |
| Izmēri | 150 × 220 × 20 mm · 508 g |
| Valoda | Angļu |
