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Delivering Knock Your Socks Off Service Performance Research Associates Fifth edition
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Delivering Knock Your Socks Off Service
Performance Research Associates
Businesses are struggling to win customer loyalty in an increasingly competitive and consumer-driven market. Learn how to stand out from the pack by delivering the kind of customer service that will leave even "customers from hell" with a positive impression.
224 pages, ill
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2011. gada 29. oktobris |
| Oriģinālā izdošanas datums | 2018 |
| ISBN13 | 9780814417553 |
| Izdevēji | HarperCollins Focus |
| Lapas | 224 |
| Izmēri | 153 × 231 × 23 mm · 317 g |
| Valoda | Angļu |
| Ilustrators | Bush, John |
