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Improving Public Sector Productivity: Concepts and Practice Ellen D. Rosen
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Improving Public Sector Productivity: Concepts and Practice
Ellen D. Rosen
This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of quality management, improving service delivery, job reorganization and worker empowerment.
288 pages, 1, black & white illustrations
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 1993. gada 25. augusts |
| ISBN13 | 9780803945739 |
| Izdevēji | SAGE Publications Inc |
| Lapas | 288 |
| Izmēri | 139 × 215 × 16 mm · 420 g |
| Valoda | Angļu |
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