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Efficiency in the Public Sector - Studies in Productivity and Efficiency Kevin J Fox 2002 edition
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Efficiency in the Public Sector - Studies in Productivity and Efficiency
Kevin J Fox
For a government agency that provides a public service, striving for unreasonable benchmark targets for efficiency may lead to a deterioration of service quality, along with an increase in stress and job dissatisfaction for public sector employees.
318 pages, biography
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