Pastāsti draugiem par šo preci:
Fabled Service: Ordinary Acts, Extraordinary Outcomes Bonnie Jameson
Fabled Service: Ordinary Acts, Extraordinary Outcomes
Bonnie Jameson
Drawing upon her 19-year career with retail giant Nordstrom, Inc., renowned for best-in-the-business customer service, Betsy Sanders presents a practical, easy-to-read guide which demonstrates what really works to create legendary customer service. "Should be required reading for all who deliver service to the public".--David Glass, President & CEO, Wal-Mart. 35 illus.
144 pages, black & white illustrations
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 1997. gada 12. augusts |
| ISBN13 | 9780787909383 |
| Izdevēji | John Wiley & Sons Inc |
| Lapas | 144 |
| Izmēri | 180 × 254 × 10 mm · 272 g |
Ziemassvētku dāvanas var atgriezt līdz 31. janvārim