Pastāsti draugiem par šo preci:
E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice Roland T. Rust 1. izdevums
E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice
Roland T. Rust
This text provides a collection of different perspectives on "e-Service" and a unified framework to understand it. It focuses on: the customer-technology interface; e-Service business opportunities and strategies; and public sector e-Service opportunities.
320 pages, tables, figures, index
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2002. gada 31. jūlijs |
| ISBN13 | 9780765608079 |
| Izdevēji | Taylor & Francis Ltd |
| Lapas | 320 |
| Izmēri | 152 × 229 × 21 mm · 453 g |
| Valoda | Angļu |
| Redaktors | Kannan, P.k. |
| Redaktors | Rust, Roland T. |