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Unleashing Excellence: The Complete Guide to Ultimate Customer Service Dennis Snow 2. izdevums
Unleashing Excellence: The Complete Guide to Ultimate Customer Service
Dennis Snow
A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others.
256 pages, Illustrations
| Mediji | Grāmatas Hardcover Book (Grāmata ar cieto muguriņu un vāku) |
| Izlaists | 2009. gada 1. novembris |
| ISBN13 | 9780470503805 |
| Izdevēji | John Wiley & Sons Inc |
| Lapas | 256 |
| Izmēri | 156 × 236 × 23 mm · 430 g |
| Valoda | Angļu |