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Business Process Mapping: Improving Customer Satisfaction J. Mike Jacka 2. izdevums
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Paredzamā piegāde . gada 15. - 29. jūl.
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Business Process Mapping: Improving Customer Satisfaction
J. Mike Jacka
Now fully revised and updated--a powerful, customer-focused tool for business improvement Now in a Second Edition, Business Process Mapping is a powerful tool that offers a solid understanding of any given process, as well as the methods for that process to be more effective, and ensures that true value is being provided to customers.
336 pages, Illustrations
| Mediji | Grāmatas Hardcover Book (Grāmata ar cieto muguriņu un vāku) |
| Izlaists | 2009. gada 10. jūlijs |
| ISBN13 | 9780470444580 |
| Izdevēji | John Wiley & Sons Inc |
| Lapas | 336 |
| Izmēri | 160 × 230 × 29 mm · 624 g |
| Valoda | Angļu |
