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Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationships Daniel Lafreniere 1. izdevums
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Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationships
Daniel Lafreniere
This book is for anyone who works serving customers in a B2C company or other businesses in a B2B environment. Everyone has an important role to play in creating a good customer experience, whether it be managers, associates, sales reps, marketing professionals, web strategists, accountants, customer service reps, delivery people or installers.
94 pages, 5 Illustrations, black and white
| Mediji | Grāmatas Hardcover Book (Grāmata ar cieto muguriņu un vāku) |
| Izlaists | 2019. gada 12. novembris |
| ISBN13 | 9780367347987 |
| Izdevēji | Taylor & Francis Ltd |
| Lapas | 94 |
| Izmēri | 139 × 210 × 13 mm · 236 g |
| Valoda | Angļu |
