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Customer Service: Empowerment and Entrapment - Critical Perspectives on Work and Organisations Andrew Sturdy
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Customer Service: Empowerment and Entrapment - Critical Perspectives on Work and Organisations
Andrew Sturdy
Customer service is at the centre of many recent changes in work and organisations and is often celebrated as being of benefit to all.
224 pages, notes
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2003. gada 18. janvāris |
| Oriģinālā izdošanas datums | 2001 |
| ISBN13 | 9780333946077 |
| Izdevēji | Macmillan Education UK |
| Lapas | 215 |
| Izmēri | 157 × 233 × 13 mm · 293 g |
| Valoda | Angļu |
| Redaktors | Grugulis, Irena |
| Redaktors | Sturdy, Andrew |
| Redaktors | Willmott, Hugh |
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