Pastāsti draugiem par šo preci:
The Big Book of Customer Service Training Games Peggy Carlaw UK edition
Do you have a profile? Pierakstīties
Ziemassvētku dāvanas var atgriezt līdz 31. janvārim
Saņemiet paziņojumus par jauniem Peggy Carlaw izdevumiem
Mūsu klienti saka:
Pievienot savam iMusic vēlmju sarakstam
The Big Book of Customer Service Training Games
Peggy Carlaw
Helps trainers and managers teach the basics of providing customer service. This title includes activities that provide techniques for maintaining a positive service attitude, speaking and communicating clearly, honing superior telephone skills, and learning the best approaches to dealing with difficult customers.
209 pages
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2006. gada 16. oktobris |
| ISBN13 | 9780077114763 |
| Izdevēji | McGraw-Hill Education - Europe |
| Lapas | 209 |
| Izmēri | 186 × 232 × 13 mm · 416 g |
![Cover for Peggy Carlaw · The Big Book of Sales Games (Paperback Book) [Ed edition] (1999)](https://imusic.b-cdn.net/images/item/original/367/9780071343367.jpg?peggy-carlaw-1999-the-big-book-of-sales-games-paperback-book&class=scaled&v=1406740118)
![Cover for Peggy Carlaw · The Big Book of Customer Service Training Games - Big Book Series (Paperback Book) [Ed edition] (1998)](https://imusic.b-cdn.net/images/item/original/747/9780070779747.jpg?peggy-carlaw-1998-the-big-book-of-customer-service-training-games-big-book-series-paperback-book&class=scaled&v=1547324584)
![Cover for Indiran Pather · Pharmaceutics for Pharmacy Students (Paperback Book) [Ed edition] (2024)](https://imusic.b-cdn.net/images/item/original/322/9780071818322.jpg?indiran-pather-2024-pharmaceutics-for-pharmacy-students-paperback-book&class=scaled&v=1647908600)
![Cover for Franklin Zimmerman · ECG Core Curriculum (Paperback Book) [Ed edition] (2023)](https://imusic.b-cdn.net/images/item/original/211/9780071785211.jpg?franklin-zimmerman-2023-ecg-core-curriculum-paperback-book&class=scaled&v=1682284608)
![Cover for Susan Burgin · Guidebook to Dermatologic Diagnosis (Paperback Book) [Ed edition] (2021)](https://imusic.b-cdn.net/images/item/original/750/9780071738750.jpg?susan-burgin-2021-guidebook-to-dermatologic-diagnosis-paperback-book&class=scaled&v=1647908210)
![Cover for Lucky Jain · Clinical Guidelines in Neonatology (Paperback Book) [Ed edition] (2019)](https://imusic.b-cdn.net/images/item/original/257/9780071820257.jpg?lucky-jain-2019-clinical-guidelines-in-neonatology-paperback-book&class=scaled&v=1647908613)
![Cover for McGraw Hill · SRA Reading Laboratory 1c Kit (Updated ©2020) - READING LABS (Book) [Ed edition] (2019)](https://imusic.b-cdn.net/images/item/original/710/9780077024710.jpg?mcgraw-hill-2019-sra-reading-laboratory-1c-kit-updated-2020-reading-labs-book&class=scaled&v=1605271133)
![Cover for Adel Elmoselhi · Cardiology: An Integrated Approach (Paperback Book) [Ed edition] (2018)](https://imusic.b-cdn.net/images/item/original/540/9780071791540.jpg?adel-elmoselhi-2018-cardiology-an-integrated-approach-paperback-book&class=scaled&v=1647908471)
![Cover for Andrei Perumal · Growth in the Age of Complexity: Steering Your Company to Innovation, Productivity, and Profits in the New Era of Competition (Hardcover Book) [Ed edition] (2018)](https://imusic.b-cdn.net/images/item/original/534/9780071835534.jpg?andrei-perumal-2018-growth-in-the-age-of-complexity-steering-your-company-to-innovation-productivity-and-profits-in-the-new-era-of-competition-hardcover-book&class=scaled&v=1647908742)
![Cover for Tony Mosconi · Neuroscience for Rehabilitation (Paperback Book) [Ed edition] (2018)](https://imusic.b-cdn.net/images/item/original/888/9780071828888.jpg?tony-mosconi-2018-neuroscience-for-rehabilitation-paperback-book&class=scaled&v=1647908668)
![Cover for K. Gopalakrishnan · Oracle Database 12c Release 2 Real Application Clusters Handbook: Concepts, Administration, Tuning & Troubleshooting (Paperback Book) [Ed edition] (2018)](https://imusic.b-cdn.net/images/item/original/485/9780071830485.jpg?k-gopalakrishnan-2018-oracle-database-12c-release-2-real-application-clusters-handbook-concepts-administration-tuning-troubleshooting-paperback-book&class=scaled&v=1647908686)
![Cover for G. Venkat · Rapid Modernization of Java Applications: Practical Business and Technical Solutions for Upgrading Your Enterprise Portfolio - Oracle Press (Paperback Book) [Ed edition] (2017)](https://imusic.b-cdn.net/images/item/original/037/9780071842037.jpg?g-venkat-2017-rapid-modernization-of-java-applications-practical-business-and-technical-solutions-for-upgrading-your-enterprise-portfolio-oracle-press-paperback-book&class=scaled&v=1647908813)
![Cover for Kim Barrett · Ganong's Physiology Examination and Board Review (Paperback Book) [Ed edition] (2017)](https://imusic.b-cdn.net/images/item/original/328/9780071832328.jpg?kim-barrett-2017-ganong-s-physiology-examination-and-board-review-paperback-book&class=scaled&v=1647908705)
