Total Quality Control, Vol. 2 - A. V. Feigenbaum - Books - McGraw-Hill Professional - 9780071626293 - 1991
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Total Quality Control, Vol. 2

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Volume 2 of 2. Total quality control is a system for integrating the quality development, maintenance, and improvement efforts of the various groups in an organization so as to produce marketing, engineering, production, and service at the most economical levels for full customer satisfaction. This is a complete handbook on the subject by the originator of total quality control. The first edition of this book was published in 1951 and this is the 40th third edition complete with a new 16 page addition on: The Total Quality Imperative, 12 Benchmarks for Quality Control in the 90's and 4 management principles for total quality.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released 1991
ISBN13 9780071626293
Publishers McGraw-Hill Professional
Pages 526
Dimensions 175 × 27 × 250 mm   ·   907 g
Language English