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Quality is Personal: a Foundation for Total Quality Management Harry Roberts 1. izdevums
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Quality is Personal: a Foundation for Total Quality Management
Harry Roberts
In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists" - by which employees monitor waste reducers and value adding activities in their immediate work environment-can significantly increase individual understanding of the general concepts and implementation of top quality management. 20 line drawings.
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 1993. gada 28. jūnijs |
| ISBN13 | 9780029266250 |
| Izdevēji | Free Press |
| Lapas | 176 |
| Izmēri | 152 × 229 × 15 mm · 272 g |
| Valoda | Angļu |
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