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![Cover for Refael Hassin · To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems - International Series in Operations Research & Management Science (Paperback Book) [Softcover reprint of the original 1st ed. 2003 edition] (2012)](https://imusic.b-cdn.net/images/item/original/378/9781461350378.jpg?refael-hassin-2012-to-queue-or-not-to-queue-equilibrium-behavior-in-queueing-systems-international-series-in-operations-research-management-science-paperback-book&class=scaled&v=1520464380)
![Cover for Refael Hassin · To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems - International Series in Operations Research & Management Science (Hardcover Book) [2003 edition] (2002)](https://imusic.b-cdn.net/images/item/original/031/9781402072031.jpg?refael-hassin-2002-to-queue-or-not-to-queue-equilibrium-behavior-in-queueing-systems-international-series-in-operations-research-management-science-hardcover-book&class=scaled&v=1408497109)