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![Cover for Nicolas Teles · Customer Relationship Management: Vorschlage Zur Optimierung Von Crm-systemen (Paperback Book) [German edition] (2014)](https://imusic.b-cdn.net/images/item/original/157/9783954851157.jpg?nicolas-teles-2014-customer-relationship-management-vorschlage-zur-optimierung-von-crm-systemen-paperback-book&class=scaled&v=1448926522)
![Cover for Nicolas Teles · Customer Relationship Management (CRM) und CRM-Systeme. Vorschlage zur Optimierung (Paperback Book) [German edition] (2008)](https://imusic.b-cdn.net/images/item/original/872/9783638889872.jpg?nicolas-teles-2008-customer-relationship-management-crm-und-crm-systeme-vorschlage-zur-optimierung-paperback-book&class=scaled&v=1604802387)