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![Cover for Michael Leiter · Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis - SpringerBriefs in Psychology (Paperback Book) [2013 edition] (2012)](https://imusic.b-cdn.net/images/item/original/703/9789400755703.jpg?michael-leiter-2012-analyzing-and-theorizing-the-dynamics-of-the-workplace-incivility-crisis-springerbriefs-in-psychology-paperback-book&class=scaled&v=1608628767)