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Cover for James T. Ziegenfuss · Customer Friendly: The Organizational Architecture of Service (Hardcover Book) (2007)

Customer Friendly: The Organizat... (2007)

James T. Ziegenfuss

Cover for James T. Ziegenfuss · Organization and Management Problem Solving: A Systems and Consulting Approach (Hardcover Book) (2002)

Organization and Management Prob... (2002)

James T. Ziegenfuss

Cover for James T. Ziegenfuss · Organization and Management Problem Solving: A Systems and Consulting Approach (Paperback Book) (2002)

Organization and Management Prob... (2002)

James T. Ziegenfuss