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![Cover for George N. Kenyon · The Perception of Quality: Mapping Product and Service Quality to Consumer Perceptions (Paperback Book) [Softcover reprint of the original 1st ed. 2015 edition] (2016)](https://imusic.b-cdn.net/images/item/original/402/9781447170402.jpg?george-n-kenyon-2016-the-perception-of-quality-mapping-product-and-service-quality-to-consumer-perceptions-paperback-book&class=scaled&v=1474494055)