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![Cover for Carlo Morhard · Churn Management Handbuch: Prozesse, Systeme, Technologien (Paperback Book) [German edition] (2014)](https://imusic.b-cdn.net/images/item/original/365/9783954850365.jpg?carlo-morhard-2014-churn-management-handbuch-prozesse-systeme-technologien-paperback-book&class=scaled&v=1501276466)
![Cover for Carlo Morhard · Kundenruckgewinnung. Sieben Prinzipien Zum Erfolg (Paperback Book) [German edition] (2011)](https://imusic.b-cdn.net/images/item/original/117/9783640938117.jpg?carlo-morhard-2011-kundenruckgewinnung-sieben-prinzipien-zum-erfolg-paperback-book&class=scaled&v=1408446184)